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Simplify, streamline, and automate the day-to-day operations of the tool, blade, & knife sharpening service industry with an all-in-one platform with field delivery mobile apps and workflow-tracking.

Manage Routes & Deliveries

Manage Routes & Deliveries

  • Manage pick-up and drop-off schedules
  • Plan, track, & optimize routes
  • Set up recurring customer schedules
  • Take orders & collect payments in the field
Track & manage Inventory

Track & Manage Workflow Process

  • Manage customer inventory service schedule
  • Record progress in process workflow
  • Track inventory
  • Record assessment results
Improve Customer Experience

Improve Customer Experience

  • B2B Web Store for self-service
  • Customer-specific pricing
  • Online bill payments
  • Automated customer communication

Get a Quote

Prism has been easy to work with during implementation and in daily tech support. They are great about working with our company to gather the data needed to monitor our business from every aspect. Prism Visual Software is an extension of the Expert Die team.   The mobile delivery apps, accounting system integration, workflow tracking, and inventory system have exceeded expectations.

Dawn Barr, CFO
Expert Die Inc.

We were upgrading to a new version of AccountMate and needed help moving our old service system to a paperless system.  Prism was able to integrate the two systems together and customize it to meet our particular needs.  Since the system has been set up, our service technicians have been able to help more customers by keeping them moving from site to site without having to stop and call when they finish a job.  Creating invoices and ordering parts has become much more efficient since our move to PrismVS.

Tony Baioni, IT Manager
McCormick Equipment Co., Inc.

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Grow revenue with a Tool and Blade Sharpening Service Software Platform that gives you greater control of your operations

SCHEDULING

Plan and adjust field employee workdays by taking into account their experience and labor costs—schedule sales representatives, drivers, service specialists, and equipment in one dashboard. View multiple schedules at a glance and monitor work order progress. Manage multiple revenue streams in a preferred way.

 


Location

ROUTE MANAGEMENT

Optimize daily routes and provide turn-by-turn directions to avoid obstacles and ensure drivers arrive on time. Organize fleet, maximize driver and service team efficiency, increase driver safety, reduce fuel and labor costs, eliminate risks of missed deliveries.

 


CRM AND PRICING

Communicate with your clients online, in person, by phone, and over email to improve their experience. Easily manage client interactions through multiple channels. Notify customers about promotions, discounts, and special pricing.


INVENTORY MANAGEMENT

Regularly view asset lists, manage customer rental fees, track equipment, manage warehouses, and control inventory levels in a single, powerful, and easy-to-use software system. With detailed tracking, know exactly where equipment is. Ensure product quality and reduce expiration events with traceability best practice on barcoding and lot tracking.

 


MOBILE APPS

Coordinate drivers and sales teams on-the-go for more effective operations in the field. Monitor customer order status, manage deliveries, track service specialist time, control business costs, and create quotes to sell products in the field with the MiniMateTM Android app. Issue email and print invoices, collect mobile payments and capture customer signatures in the field.


B2B WEB STORE

Add Web Store to your website and enable your customers to securely log in, browse your inventory, place product orders and service requests online easier than ever. Receive client feedback regarding product suggestions and testimonials about the quality of your products and services.


PAINLESS INVOICING

Find orders, quotes, and invoices in one accessible, easy-to-manage location. Send reminders and receive helpful alerts and announcements. Streamline payments with invoice templates and automated tasks. Automatically put lot codes in orders and invoices and collect payments with auto-pay schedules.


BUSINESS REPORTING

See how your business is running with detailed, real-time reports. Get visibility into business data and control every aspect of your operations to prevent costly inquiries and recalls. Identify where you are making and losing profits. Use historical data on product consumption, sales analytics, and live progress to discover future trends and increase income.

 


SYSTEM INTEGRATION

Run your business operations more efficiently with software that integrates with your accounting system, giving you the flexibility to automate and optimize most delivery and service operations. With the accounting system integration, you can manage routes, track delivery inventory, support sales,  and improve finances top to bottom. 



Eliminate double entries and errors with seamless accounting integration.

Prism’s Order Connector integrates the route accounting platform with your chosen accounting software, including popular options such as AccountMate, Microsoft Dynamics, SAP, Sage, and QuickBooks. Syncing your accounting software with Prism’s ServQuest and MiniMate will help maintain up-to-date data across all devices and eliminate double entries.

Speak to one of our specialists about integrating your accounting software with our end-to-end route accounting platform.

Speak with our Experts