Manage Routes & Coffee Deliveries

Load trucks faster & accurately
Plan, track, & optimize coffee delivery routes
Take orders & collect payments in the field
Equip drivers to service customers on routes

Track & Manage Coffee Supplies and Equipment Inventory

Manage equipment rentals and servicing
End-of-Day, pick-outs, & reporting
Inventory replenishment & traceability
Barcode scanning & lot control

Improve Customer Experience

B2B web store for self-service
Customer-specific pricing
Online bill payments
CC processing and collections in the field
Automated customer communication

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“Prism provides a feature rich route management and equipment service software. I can easily ensure accountability and success of my route sales drivers, techs, customer service, sales, inventory operations and most importantly….our customers. After having used several DSD, Coffee Software Systems over 30 years, Prism is a great partner for my manufacturing and sales distribution business for years to come. Prism is scalable to meet future growth, experts in route accounting and asset management.”

Steve Brehm
Berry Coffee Company

We have Route Sales Drivers, Service Techs and Sales teams. We manage a large mobile team that is simultaneously delivering product, performing PMs, resolving service emergencies, installing equipment, and selling new accounts. After a search, we decided to chose Prism. We equipped our entire mobile team with MiniMate Android. Our customer service agents, dispatcher, route supervisor, warehouse manager, and sales management all use Prism’s back office, ServQuest. We are thrilled to have them as partners. Their software is excellent, and their team has shared best practices for our company to improve workflows, and be more accountable to each other so we can continue to increase sales and profit margin.

T.J. Tarateta , Managing Partner
Ammirati, Inc

BOSTONBEAN® purchased Prism’s End-to-End Supply Chain Route Accounting software to serve BOSTONBEAN®’s distribution and equipment service business. In looking to make this change we were looking for a stable system that could grow and change as our business changed. We also had some requirements that we’re needed to make the transition to Prism work. We needed mobile applications to complete our customer fulfillment both with equipment delivered and serviced and products sold. We needed a robust website shopping platform which a growing number of our customers prefer to use for ordering and communicating with us. We also needed a software company that was willing to make changes to their software that made sense for our business, which made it more of a partnership effort. Prism has delivered on all those things for us and I expect they will continue to do so.

Peter Johnson , President
BostonbeaN Coffee Company

Grow revenue with a complete Coffee Distribution Software Platform that gives you greater control of operations

SCHEDULING

Plan and adjust field employee work days by taking in to account their experience and labor costs. Schedule office coffee sales representatives, delivery drivers, service specialists, and equipment in one dashboard. View multiple schedules at a glance and monitor work order progress. Run vending alongside your services and manage all business lines in a preferred way.

COFFEE ROUTE MANAGEMENT

Optimize daily routes and provide turn-by-turn directions to avoid obstacles and ensure drivers arrive on time. Organize fleet, maximize driver and service team efficiency, increase driver safety, reduce fuel and labor costs, eliminate risks of missed deliveries.

COFFEE DISTRIBUTORS CRM

Communicate with your clients online, in person, by phone, and over email to improve their experience. Easily manage client interactions through multiple channels. Notify customers about promotions, discounts, and special pricing.

INVENTORY MANAGEMENT

Regularly view asset lists, manage customer rental fees, track equipment, manage warehouses, and control inventory levels all in a single, powerful, and easy-to-use software system. With detailed tracking know exactly where equipment is. Ensure product quality and reduce expiration events with traceability best practice on barcoding and lot tracking.

MOBILE APPS

Coordinate drivers and sales teams on-the-go for more effective operations in the field. Monitor customer order status, manage deliveries, track service specialist time, control business costs, and create quotes to sell products in the field with the MiniMateTM Android app. Issue email and print invoices, collect mobile payments, and capture customer signatures in the field.

B2B WEB STORE

Add Web Store to your website and enable your customers to securely log in, browse your inventory, place product orders and service requests online easier than ever. Receive client feedback regarding product suggestions and testimonials about the quality of your products and services.

PAINLESS INVOICING

Find orders, quotes, and invoices all in one accessible, easy-to-manage location. Send reminders and receive helpful alerts and announcements. Streamline payments with invoice templates and automated tasks. Automatically put lot codes in orders and invoices and collect payments with auto-pay schedules.

BUSINESS REPORTING

See how your business is running with detailed, real-time reports. Get visibility into business data and control every aspect of your operations to prevent costly inquiries and recalls. Identify where you are making and losing profits. Use historical data on product consumption, sales analytics, and live progress to discover future trends and increase income.

SYSTEM INTEGRATION

Run your business operations more efficiently with a software that integrates with your accounting system, giving you the flexibility to automate and optimize most delivery and service operations. With the accounting system integration, you can manage routes, track delivery inventory, support sales, and improve finances top to bottom.

Eliminate double entries and errors with PRISM's accounting integration.

Prism’s Order Connector integrates the route accounting platform with your chosen accounting software, including popular options such as AccountMate, Microsoft Dynamics, SAP, Sage, and QuickBooks. Syncing your accounting software with Prism’s ServQuest and MiniMate will help maintain up-to-date data across all devices and eliminate double entries.

Speak to one of our specialists about integrating your accounting software with our end-to-end route accounting platform.

Request a demo with our distribution and field service expert.

Manage routes, inventory, and customers with Office Coffee Service Software.

Simplify and automate your day-to-day Office Coffee Service & delivery operations with an all-in-one field delivery management platform.