Empowering Water Quality Association Members: How Prism is serving the industry with advanced software solutions.

Prism Visual Software is proud to be a Water Quality Association (WQA) Industry Partner. As a software company, we recognize the importance of providing businesses with the tools they need to succeed in their respective industries. In the case of WQA, we believe that our end-to-end platform, which addresses a wide range of operational processes –  field service, routing, scheduling, dispatching, invoicing, billing, inventory tracking, e-commerce, POS,  and communication – helps companies in the water treatment service industry achieve greater efficiency, productivity, and profitability.

First, let's discuss what the WQA is and what role it plays. The WQA is a non-profit organization that represents over 2,500 companies in the residential, commercial, and industrial water treatment, filtration, and distribution industries. Its mission is to educate and provide training for industry professionals, as well as to promote the growth of the industry and to advocate for the betterment of water quality. The WQA also provides certification programs for water treatment products and professionals, which helps to ensure that customers receive safe and effective water treatment solutions.

At Prism, we understand the water treatment industry and the importance of providing safe and effective water solutions.  For example, our water treatment software suite helps water treatment service companies integrate industry specific processes such as taking surveys and tracking water testing with scheduling, allowing them to coordinate and book preventive maintenance appointments when they are most appropriate.   The software also allows companies to respond to urgent customer needs with features to re-route technicians on the road to respond to emergency service calls.  For Water Quality Association members who offer water treatment services or bottled water distribution, the Prism Software is designed to optimize operations with robust route accounting features that streamline routing, scheduling, dispatching, inventory, invoicing, and collection processes. With Prism, companies can also better manage their fleet of vehicles and drivers, reduce fuel consumption and vehicle wear and tear, and increase the accuracy and timeliness of their deliveries and service calls.

One of the main advantages of using Prism is the software's advanced end-to-end modules that eliminate the need for multiple software to handle different operations. For example, Prism software uses API connectors that link to the accounting system to manage orders, invoicing, and billing.  This takes away the need to use separate software to send out invoices or collect payments.  Other features like the communication center allow companies to trigger certain email communications based on a specific event, such as invoices being past due. Our software also optimizes delivery routes and schedules, taking into account factors such as distances, service stop duration, traffic patterns, and driver availability.  These features not only save time and money but also reduce data transfer errors and make operations more efficient at every step.  


In addition to routing and scheduling, the Prims software also offers powerful dispatching capabilities. With Prism's dispatch module, you can easily assign jobs to drivers, monitor their progress, and communicate with them directly through the mobile app. This improves communication and collaboration between dispatchers and drivers, resulting in more efficient and effective operations.

Another key feature of Prism is the mobile apps, which provide drivers with all the information they need to complete their deliveries and service calls. This includes route directions, customer information, product details, and service history. The apps also allow drivers to capture signatures and photos, enabling them to verify deliveries and services, and providing customers with better information, accountability, and faster service.

Finally, Prism offers a comprehensive reporting system that allows companies to monitor and analyze operations. The software can generate detailed reports on everything from duration of service appointments to aging AR.  This provides companies with the data they need to make informed decisions about their business and to identify areas for improvement.

As a WQA industry partner, Prism is committed to providing water treatment service and bottled water distribution companies with the tools they need to optimize their operations and provide safe and effective water treatment solutions. The routing, scheduling, dispatch, and mobile app software features can help Water Treatment and Bottled Water industry operators to achieve greater efficiency and productivity on the road, while the inventory tracking, invoicing, billing, and back office operation features increase profitability and improve customer satisfaction. Combined with Prism's other advanced modules and comprehensive reporting system, Prism is the ideal software solution for WQA members looking to take their operations to the next level.


Experience the Benefits of Prism for Your Water Treatment and Bottled Water Business.
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