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Customer Help Center

Payment Processor

Payment Processor

Payment Processor guides and support

Setting Up CardConnect on ServQuest

Setting a Customer Default Pay Code

Setting a Customer on “Do not Process”

Editing a Customer’s Payment Profile & Updating Credit Card or ACH

Setting up a Customer Payment Processing Profile for Credit Cards

Setting up a Customer Payment Processing Profile for ACH Payments

Setting Up Pay Terms in ServQuest

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Prism Workflows for Processing Payments

Auto Pay through Prism’s Payment Processing Center

Collecting on Overdue Customers - Charging an existing card

Payment Processing on MiniMate

Using CardConnect for payment processing on MiniMate

CardPointe Desktop Control Panel – Settings

Batch Process Time – Captured to Process

Setting Up 2 New Fields to support Web & ServQuest Reconciliation

CVV Validation

Editing Receipt Information

CardPointe Desktop Control Panel – Reporting

Report Filtering - CardPointe Mobile

Report Filtering - ServQuest and Web

Review Captured (unsettled payments) and Processed (settled payments) on CardConnect

CardPointe - Mobile

Setting Up a User

Payment Processor - Troubleshooting

Payment Processor- Unable to Add A Credit Card

Credit Card Token Solution

Generate Token Button Not Working