Web Equipment Service

Eliminate customer calls with Prism Web Equipment Service.

Customer Service Requests with a Click

Eliminate heavy inbound calls and reduce miscommunication with your customers by using Prism Web Equipment Service. Improve customer relations and increase overall customer satisfaction.

Exceed your service expectations. Customers can:

  • Report equipment issues and request service. 
  • Review and print past work orders or invoices. 
  • Receive email alerts for equipment request status.

Increase Office Processing Efficiency:

  • Take service requests during non-business hours. 
  • Determine best service day based on existing customers schedules. 
  • Reduce inbound call traffic for office staff. 
  • Alert Dispatcher of incoming requests visually on the Prism Dispatch.
Increase customers satisfaction with Prism Web Equipment Service.