The main purpose of the quality management system (QMS) is to precisely and correctly define the procedure of creating quality products and services.
Due to a quality management system, the companies devote more efforts to improving the quality
To benefits of the quality management system can be referred:
- Getting customer satisfaction. The quality management system ensures that customers are satisfied by meeting their requirements and, as a result, increases the customers’ confidence.
- Increasing customer confidence.
- Increasing market share and reputation.
- Increasing financial performance.