The Best Field Service Management Software

Prism Visual Software's field service management socolution provides a wide range of features.

Prism Visual Software, Inc. for many years has been studying specifics of the field service and can offer today organizations performing route sales, delivery, and equipment service the service management software solution that meets key needs and requirements of the field service.

Prism VS's computerized system is the best tool for providing management of the:

  • route sales, 
  • deliveries pre-ordered products, 
  • installation, repairs, and service of equipment and systems.

Offered by us field service management software provides the next smart capabilities:

  • Customer relationship management (CRM) – for managing and analyzing the customer data and customer interactions with the company (phone calls, e-mails, orders, etc.) with the purpose to improve the business relationships with current and potential customers. 
  • Advanced scheduling – enables saving work time, the company's resources, and money via giving the right job to the proper employees at the right time. 
  • Optimized dispatching – enables taking into account the whole network, including the office, scheduled service, trucks, and drivers via integrated tracking, communications, and analytics solutions. 
  • Route optimization – to complete more stops with fewer resources (vehicles and fuel) and less over time (labor costs).
  • Workforce optimization – via assignment of specific tasks to each certain employee by taking into consideration his/her skills to undertake the proper job by the proper people. 
  • Billing and invoicing – enables: creating, preview, and sending customized professional-looking invoices, an overview of the billing status, integrating billing and invoicing with the accounting software system, and more. 
  • Integration with accounting software – the automatic synchronizing data enables reducing data entry, manual paperwork, and human errors. 
  • Work order management – enables effective managing of the work order distribution and flow. 
  • Inventory management – enables efficient inventory management and control that reduces costs required on the storage, insurance, and liquidation of unused inventory. 
  • Real-time updates – real-time data allows increasing workforce productivity and improving field service efficiency. 
  • MobilityMiniMate™ mobile application developed for handheld devices allows field workers (delivery drivers, route sales representatives, service technicians) to be equipped with instructions, customer contact information, sales, orders and equipment history, current equipment, account balances, invoices, and other needed information. 
  • Proven records – MiniMate™ mobile application allows collecting signatures as proof of delivery products and services.
field service management software