Carbonic Services has been delivering specialty gas and fountain supplies along with ice machines and fountain beer equipment for over 70 years in the San Francisco Bay Area. New government regulations are requiring companies to track Co2 gas lots purchased and delivered for food safety reasons. Carbonic Services chose Prism Visual Software’s Android & Desktop software to ensure we pass new FSMA government regulations. The suite integrates with QuickBooks, mobile invoices and manages all my equipment and tank rentals. Most importantly, it tracks our Co2 Gas Lots received at the gas receiver, filled into each cylinder or bulk truck and delivered to each customer in case we have a recall. Once implemented, we were audited by a global restaurant chain and we passed with flying colors. Not only did we retain their business, they offered us more territory. Thank you Prism!
Prism provides a feature rich route management and equipment service software. I can easily ensure accountability and success of my route sales drivers, techs, customer service, sales, inventory operations and most importantly….our customers. After having used several DSD, Coffee Software Systems over 30 years, Prism is a great partner for my manufacturing and sales distribution business for years to come. Prism is scalable to meet future growth, experts in route accounting and asset management and often evolving automation so Berry Coffee can provide even more customer satisfaction and service.
BOSTONBEAN® purchased Prism’s End-to-End Supply Chain Route Accounting software to serve BOSTONBEAN®’s distribution and equipment service business. In looking to make this change we were looking for a stable system that could grow and change as our business changed. We also had some requirements that we’re needed to make the transition to Prism work. We needed mobile applications to complete our customer fulfillment both with equipment delivered and serviced and products sold. We needed a robust website shopping platform which a growing number of our customers prefer to use for ordering and communicating with us. We also needed a software company that was willing to make changes to their software that made sense for our business, which made it more of a partnership effort. Prism has delivered on all those things for us and I expect they will continue to do so.
Big Geyser - We are one of New York's largest independent non-alcoholic beverage distributors. Several years ago we decided to get a mature sales distribution and routing solution that integrates with accounting software. Since the implementation of Prism's solution, our business has grown considerably and we are glad to have selected Prism's handheld and desktop software. The solution has brought precision, accountability, and structure into our scheduling, routing, and billing processes. We are very satisfied with Prism's products, development team, and customer care.
I implemented Prism’s ServQuest and MiniMate software for my DSD business about six months ago. It has exceeded all expectations. With Prism's operational system integrated with my accounting system, I finally have control of inventory, cash, and receivables. My delivery drivers, merchandisers, and sales team are performing their jobs more efficiently thanks to Prism. Most importantly, I receive daily emails with a summary of the profit margin by warehouse, customer, item, etc. Prism’s support is also beyond expectation; they do not just install the software but assist in changing the operational processes necessary to meet the company’s needs which reduced bad-debt write-offs and lost cases. MiniMate transformed all truck operations from loading, inventory control to invoicing and more. After only six months, we have already recovered the full investment in implementing their solution.
Coffee Pause - A Unique Route Delivery Service Prism Software is a Home Run! I was amazed how fast my 20 Route Sales drivers in 7 different distribution centers learned the MiniMate handheld software. The entire fleet was running overnight because the handheld software design is logical and simple. In the office, our customer service agents are answering customer questions easily and quickly. Prism's inbound and outbound call centers present all the information clearly which provides my customers with a positive experience. At the same time, Prism's focus on customer balance and cash collections both on the handheld and on the desktop will help my company in any economy. Finally, having experienced 3 rollouts of software to run my entire business over the last 3 decades, Prism's turnkey solution for OCS distribution made the experience an easy transition and huge success.
C.V. Ice - Manufacturer of Ice Products With Prism's software we know exactly when we need to make our next delivery to our customers. This is particularly important since we deliver ice. The predictions are very reliable because they are based on past sales and specific capacities of a customer's site. Before using Prism's software, we were never really sure how much to bring to a site. Prism has made our deliveries very precise, dependable, and accurate. MiniMate is great!
HDG Home Delivery Group - Delivering Confidence Our solution was up and running in our first office within 30 days. After six months we have five offices, running software in a central location, and over 100 drivers, delivering along the eastern sea board. My customer's are thrilled that I have been able to pass on savings to them which is due to the efficiencies that Prism's software has provided my company. Prism's team learns fast, and they were able to make changes quickly and flawlessly to facilitate our billing complexities. Prism exceeded my expectations. They are a great partner to have as we grow our business nationally.
Prism has assembled an impressive team. We always receive outstanding technical support; I call and receive a call back just minutes later. The support is prompt, courteous, and extremely knowledgeable. Any of the problems we encounter are quickly solved. Words cannot express the comfort feel knowing we have such competent backing. I consider myself fortunate to be one of the many benefactors of that team.
We have Route Sales Drivers, Service Techs and Sales teams. We manage a large mobile team that is simultaneously delivering product, performing PMs, resolving service emergencies, installing equipment, and selling new accounts. After a search, we decided to chose Prism. We equipped our entire mobile team with MiniMate Android. Our customer service agents, dispatcher, route supervisor, warehouse manager, and sales management all use Prism’s back office, ServQuest. We are thrilled to have them as partners. Their software is excellent, and their team has shared best practices for our company to improve workflows, and be more accountable to each other so we can continue to increase sales and profit margin.
We implemented the Prism Software on our routes starting June, 2008. Our credits for the last 2 quarters of 2007 were $132,796.89. Our credits for the last 2 quarters of 2008 were $85, 179.66. We realized a savings of $47,617.83 for the last half of 2008 using the Prism Software. That's a savings of $7,936.31 each month. Thanks so much for all your help.
I have used Prism Visual Software to manage my Beverage DSD Business for several years. I have more accountability of my salespersons and delivery drivers, control my inventory, and sell more cases with easy price promotion management! As important, the support services from Prism are great. They are available when you need support and always help me optimize my efforts to do more in less time. I would recommend Prism to anybody needing an easy to use DSD Software and great technology partner.
Scharff Weisberg and especially our accounting department appreciate the efforts that Prism's support staff has provided in resolving any time-critical problems we have with our accounting solution. Prism's support staff always listens to any situation, analyzes the problem and is right on with the solution in a timely manner to prevent untold problems. I'm sure Scharff Weisberg is not the only company singing the praises of Prism's support staff.
Pinnacle Distribution - Perishable Food Distribution / Route Sales . Before we used Prism Software, we had to guesstimate how much fresh fruit to sell our customers. We were often buying spoiled food back reducing our bottom line. Thanks to MiniMate. s predictive sale calculations per customer, we have increased our route profitability 5xs. We are now selling new customers and expanding into new markets without worrying if we can do it profitably. Prism software paid for itself within 2 months if not sooner!
Prism sells a quality software product that organized my distribution business, reduced my fuel costs and reduced my labor costs dramatically throughout my business. I used 2 other route distribution software companies integrated with my QuickBooks before this and I should have chosen this one first. Prism has designed a leading Route Management, Scheduling and Visual Dispatch software to address the entire business both in the office and in the field. Their configurable software optimized my work flow to give me a full ROI in less than six months at my salt pumping company. The Prism team and the Prism Suite know the challenges of route sales distribution. I would recommend this software to any distribution company needing technology to cut costs whether you are pumping Co2, propane, or salt like we do.