ServQuest™ for Service Technicians

equipment service software

ServQuest™ desktop software package allows service technicians:

  • to retrieve work orders;
  • to check equipment;
  • to communicate with the dispatcher;
  • to access the service history;
  • to close orders.

ServQuest™ features:

  • generating service orders;
  • dispatching the date and time to a technician;
  • communicating with the field via wireless palm, web site or WAP
  • maintaining contracts, warranty, and service;
  • closing work orders for billing and job costing;
  • capturing service history per equipment.

ServQuest™ integrates with:

Prism Visual Software's dispatch software system

Prism Dispatch™

Web Customer

Web Customer

MiniMate Mobile Handheld Solution

MiniMate™

eCallin Demo

Bing Maps