Dispatching includes procedures of assigning workers such as delivery drivers, route sales representatives, service technicians and other to customers. There are many industries that use dispatching in their everyday activities: couriers, deliveries, route sales, fire, ambulances, emergency services, taxi, pest control, electricians, equipment, plumbing, and other field services.
It is very difficult to take into account many aspects that the dispatching process includes, prioritize the most important things, and make decisions quickly. Fortunately, computer dispatching software greatly simplifies and enhances the dispatchers' activities.
Our company for many years has been developing dispatching software and can offer today our customers a computerized system that includes Prism Dispatch™ desktop package for using in the office on the desktops and laptops and MiniMate™ mobile application for using in the field on the smartphones, tablets and other mobile devices.