ServQuest™ is Prism’s route management solution and consists of a comprehensive, sophisticated, and intuitive desktop software package. As an electronic route book, it has the ability to schedule for route sales, delivery, pre-order, and service. It offers both recurring schedules as well as “will call” emergency dispatch. ServQuest™ provides a delivery/service profile for every customer address, supports customer service agents to increase each sale, troubleshoots for potential equipment problems, and provides superior customer service with or without automated scheduling.
