Office Coffee Service Software Solutions

Coffee Service Software
Providing office coffee service companies with software products since 1998, Prism Visual Software understands the industry's nature and its needs. That’s why we have developed desktop, mobile, and web software packages with solutions that cover everyday industry demands:
  • ServQuest™ – route accounting desktop software that automates and optimizes most daily processes.
  • MiniMate™ – a mobile application that helps to improve the field service teams' effectiveness.
  • Web Customer – a powerful web tool for e-commerce companies, coffee service technicians, and delivery drivers.

ServQuest™ desktop software stores information about vendors, customers, equipment, inventory, orders, and more. At the beginning of the workday, pre-determined data, including optimized routes, is transferred from ServQuest™ to handheld devices to make deliveries; last-minute changes and work orders are automatically updated and dispatched to MiniMate™. From mobile devices, data is

transferred back to the desktop for office staff to use for subsequent business operations and reports.

Connect your warehouse operations, accounting, and mobile workforce.

Build a unified software system with all needed tools for managing your entire Office Coffee Service business.


Software Features Overview:


coffee service software

Service

  • Tech install, pick up, and equipment service
  • Customer and equipment quotes
  • Service scheduling and rental billing
  • Photo and contract file management
  • Data collection and surveys

delivery software

Delivery

  • Delivery route planning and optimization
  • Dispatching and real-time visibility
  • Barcoding and tracking location and work time
  • Collecting mobile payments and signatures
  • Multi warehouse management and inventory control


CRM software

CRM

  • Contacts management
  • Inbound and outbound call center
  • Automated scheduled messages
  • E-mail communication
  • Customer delivery and payment reminders

web software

Web

  • E-commerce and customer Web Bill Pay
  • Credit card and ACH auto pay
  • Balance connection automation
  • Order management and history
  • Online customer support

Save time, enhance efficiency, and cut costs.

Unlock your business potential and get the best results in the shortest time.