Use Sales Contact Management Software to Grow Your Business

sales contact management software

Do you want to have a 360o view of your sales contacts? Sales contact management software is the right solution as can help you to achieve that.

Contact management software features that help to know your customers better:

  • recording customer interactions: calls, emails, messages, and charts;
  • customer communications history;
  • access to customers’ social profiles;
  • identifying customer interactions, appointments, and other touchpoints;
  • collecting information about made orders and bought products;
  • defining every client’s key contacts and relationships;
  • auto-profile enrichment of the customer profile;
  • collecting data about customer orders and returns;
  • monitoring website visits and visited pages;
  • real-time view of the customer order and its process;
  • tracking customers’ behavior;
  • receiving real-time alerts about opened emails and clicked links;
  • visual reporting and customize default reports;
  • coordinating customer activity with the event and campaign management;
  • linking customers, emails, and other records to the existing clients in your database;
  • specifying how people are connected: colleagues, friends, spouses, partners, relatives, and others;
  • holding customer contact information: name, emails, phone numbers, and addresses;
  • specifying how people are connected: colleagues, friends, spouses, partners, relatives, and others;
  • access to customer data anytime from anywhere with a mobile application;
  • seamless integration with Gmail, Outlook, and other third-party software.

Remember, knowing customers helps to grow business.

Start to use sales contact management software immediately if you want to:

  • make more calls for less time,
  • send more targeted emails, 
  • plan conversations with current and potential customers, 
  • recent calls and conversations logged in the client profile, 
  • get in touch with your customers in seconds, 
  • submerge deeper into customer engagements, 
  • set up meetings with your customers, 
  • get a full picture of every customer,
  • easily identify sales-ready clients, 
  • manage customer sales interactions, 
  • tracks the leads’ behavior, and more.
benefits of using sales contact management software