Prism Visual Software provides a comprehensive route management software solution for delivery, field service, route sales, and pre-order companies. The beauty of our solution is its sophisticated software design, comprehensiveness of its features, and its user-friendliness.
ServQuest™ is Prism VS’s solution for the service industry, and RoadQuest is the solution of the delivery industry.
Our reliable, consistent, and easy-to-use routing solution makes it possible to control business transactions and the daily routing routine, which saves money, time, and resources. In fact, the investment in our routing solution produces a fast return-on-investment (ROI) and the opportunity for gradual business expansion.
Prism Visual Software’s routing software organizes the routing process from the beginning when a customer calls into the schedule a service or delivery, or when a customer schedules service or delivery on a regular or pre-order basis. The process includes optimizing the route and ends with invoicing for the work completed. Customer names, addresses, and delivery or service schedules appear on the computer screen when needed and can be easily modified if required. Users generate quick or emergency work orders at the push of a button. Service history remains accessible even after delivery or service interruption, and bills and invoices are quickly and reliably created and prepared for mailing.
Prism Visual Software’s software creates schedules for any occasion and holiday, or according to special customer needs. Any schedule such as a daily, weekly, bi-weekly, monthly, or by call schedule, can be developed and modified for each customer, as needed. Multi-level pricing, choices in the pay code, and information on overdue bills, and the current balance are only a few of the many features of Prism’s comprehensive routing software. Dispatchers are guided in their scheduling of the field force by Prism’s unique dispatcher.
Furthermore, the software provides information on the salesperson handling a customer, the name of the person who called in for the order, the name of the person creating the service or delivery schedule, the current job number, and the service or delivery history are additional features that make our routing solution stand out. The software generates service and delivery work orders, dispatches the field force, checks and track inventory, and provides various reports on the routing process, such as information on a driver/technician’s productivity or the location of equipment with model type and serial number.
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