Prism Visual Software's Collection Call Center

Prism Visual Software Collection Calling Center

Call Prism VS's Team today at 516-944-5920 or send us e-mail. 

Prism Visual Software’s collection call center displays customers with delinquent balances and enables users to establish for themselves the exact criteria that determine when a customer is delinquent and in need of a collection phone call. 

It is best when Prism Visual Software’s collection call center is correlated with MiniMate, Prism VS’s mobile application for tablets, smartphones and other handheld devices. 

Equipped with the MiniMate mobile application linked to the collection call center data:

  • Mobile workers are equipped with the information they need to perform delivery, sales or equipment service
  • Field staff is in a position to remind delinquent customers that they need to pay up. 
  • Handhelds show customers’ accounts in a state of “alert” that flash in red.  
  • Mobile workers can print invoices and statements at the customers’ locations and bring outstanding amounts to the immediate attention of the customers.
  • Drivers, route sales representatives, service technicians can collect signatures and enforce them.
  • Mobile employees are able to collect payments via cash, check or credit card.
  • Field workers' location and work hours are automatically tracked.
  • The standalone database on mobile handheld devices allows field staff to work without the Internet connection.   

According to our customers’ feedback, when desktop collection centers are linked with handheld collection functionality, the collection of outstanding debt in the field increases at least by 60% each day.  This kind of collection success is impressive because companies have an estimated average of 90% of outstanding daily monies.  When the owed amount is reduced by an average of 40%, companies experience a tremendous increase in cashflow and thus an increase in revenues collected.

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