Business Management Software for Field Service Companies

The best business management software for companies performing the field service.
Prism Visual Software, Inc. is a leading software provider performing developing business management software for field service companies. Today, among of our clients we have small, middle-sized and large companies from more than thirty industries, including equipment service.

It is not surprising because we provide our clients with a wide range of field service software solutions such as:

  • Scheduling – This solution allows companies to save the time on coordination, to easily generate work tickets, to prevent customers fall through and, as a result, to increasing the customers’ satisfaction.
  • Dispatching – Our visual dispatching solution makes it easy the day, week and month work planning, the schedule adjusting, emergency tickets including and more. 
  • Route management – This software enables managing and controlling each component as well as the full delivery process of the pre-ordered product or equipment service. 
  • Billing and invoicing – This solution enables companies to simply generate and send the professional and personalized invoices to their customers. 
  • Inventory management – This solution enables the constant control of the company’s existing inventory in real-time at multiple locations. 
  • Task management – This solution helps companies to use their employees for the work on the most important business sectors and to enable each worker gets his/her work done at the right time. 
  • Map optimization – This solution calculates the most effective routes and gives the thorough plan for movement of the service technicians on the route with indicated multiple stops at the customer locations.
  • Call Center – The inbound and outbound call centers help companies' customer contact centers to operate more intelligently and enhance the quality of every customer interaction with the company. 
  • Enterprise resource planning (ERP) – This solution allows companies to collect, store, manage and interpret data from their business activities like marketing and sales, budgeting and financial tracking, payroll and other.
  • Customer relationship management (CRM) – This solution allows organizations to optimize their business operations and personalize customer service via taking into account the each particular customer's purchases history and his or her prior interactions with the company.
  • Collaborating – Developed by us the Order Connector synchronizes companies’ accounting software systems to our software solutions. • and more.

All our solutions are grouped into ServQuest™ desktop and MiniMate™ mobile software packages that enable and managing and control all business activities of the field service companies. Now, their office staff, including managers, dispatchers, operators, accountants, and other employees, as well as the mobile workers like delivery drivers, engineers and service technicians have powerful tools that help to complete their work in easier and more effective way.

Prism VS business management software