Track the number of tanks on your trucks in real-time while drivers are performing deliveries. Tag tanks with barcodes and use Prism VS’s mobile technology and scanning to manage inventory automatically: cylinder loads and unloads, monitoring the number of full and empty tanks, tanks’ locations, and levels.
Know the exact propane level in your customers’ tanks, and be aware when you need to deliver/exchange tanks. Set up accurate tank exchange schedules or give your customers the flexibility to call the inbound call center when they need your service. Cut transportation costs by improving the capacity of every delivery truck.
Plan better routes and always be at that point where and when your customers need you. Serve more customers in fewer miles with routes optimization. Eliminate ineffective itineraries (unnecessary backtracking and driving in circles) and delivery zones by building routes on a map and including destination points.
Equip your drivers with routes, customer purchases, and work orders’ details and provide them with turn-by-turn directions to perform outstanding service. Automate fleet management and tracking drivers’ work time and have real-time insight on-the-route employees’ productivity with personalized visual dashboards.
Streamline and improve your marketing and sales by automating the process of your customer relationship management. The ability to monitor and analyze existing customers and new leads data and to manage customer care activities across all channels of contact enables delivering exceptional customer experience and improve customer retention.
Empower your drivers with the MiniMateTM Android app that integrates with the back-office system and Bing Maps. Prism VS's mobile app enables receiving routes, completing tanks delivery, looking up customer information, creating orders on the road, recording the number of gallons delivered on every order, and working even without the Internet connection.
Quickly and securely process credit cards, checks, and ACH payments with Prism VS’s PCI compliant system. Control incoming customers’ payments and improve collecting them by autopay scheduling and emailing with outstanding invoices.
Enable your customers a new way to order propane filling and tanks exchange. Add Web Customer to your website, and you will have a powerful mobile-friendly e-Commerce tool that integrates with your accounting system. Create secure accounts for your drivers, and they will always have complete information about orders.
Avoid the need to have separate software systems with standalone databases for your business activity and financial purposes. Prism VS’s Bulk Propane and Tank Exchange solutions seamlessly integrate with existing off-the-shelf accounting software packages: QuickBooks, Microsoft Dynamics, SAP, Sage, and AccountMate.